Return or Exchange

RETURN & EXCHANGE POLICY

We want you to love your Slow Motion pieces. If you're not completely satisfied, we gladly accept returns or exchanges within 7 days of delivery.

To be eligible, items must be returned in new, unworn, unwashed, and undamaged condition. Items showing signs of wear, washing, perfume, deodorant, makeup, sunscreen, staining, pet hair, odors, or any other damage or alteration cannot be accepted.

Returns may be refunded to your original payment method or issued as store credit for the full purchase price. Original shipping charges are non-refundable, and return shipping costs are the responsibility of the customer.

All returns and exchanges must be shipped to our warehouse in New Jersey. To begin a return or exchange, please email hello@shopslowmotion.com with your order number.

If your item arrives damaged or has a manufacturing defect, please contact us within 48 hours of delivery and include photographs of the item and packaging. We will gladly replace the item or provide an appropriate resolution.